Contact
A question, something broken, or something you wish Hii did. All three reach a person.
Before you write
If you have found something with a Hii tag on it, you do not need us — scan the tag, or type its number at hii.cx/lost/vehicle if it is a vehicle. That reaches the owner directly and privately.
If you want your account or your data removed, that is a page of its own: deleting your account.
Ask us something
We reply within 2 working days, Monday to Saturday, 10am – 7pm IST.
Report a bug
What you did, what you expected, what happened instead. Your phone and browser help more than you would think.
Suggest a feature
We cannot build everything. We do read everything.
If something is urgent or unsafe
Harassment, threats, or anything that makes you feel unsafe in a conversation: use the Report link inside that conversation, which sends us the context we need, or write to abuse@hii.cx. Our code of conduct says what we do about it.
If someone is in immediate danger, contact the local emergency services first. Hii is a message channel, not an emergency service.
By email
Forms are faster because they reach the right queue, but these work too:
- General — support@hii.cx
- Bugs — bugs@hii.cx
- Ideas — ideas@hii.cx
- Privacy and data requests — privacy@hii.cx
- Abuse — abuse@hii.cx
Elsewhere
Hii is on Instagram, LinkedIn, Facebook. They are read, but none is a support queue — a message about your own account or a lost thing is answered faster through the forms above, and nothing on a public profile should carry your tag number or your address.
- Instagram — @gethiitag
- LinkedIn — hii-cx
- Facebook — hii.cx
Getting in touch
- BUILTFORBUSINESS LLP
- Greater Noida, Uttar Pradesh 201306, India
- Support
- support@hii.cx · Monday to Saturday, 10am – 7pm IST · we reply within 2 working days
- Grievance Officer
- grievance@hii.cx · acknowledged within 24 hours, resolved within 15 days